Core Strengths
About Me
Raghavendra Lakshman G
UI/UX Product Designer
UI/UX and Product Designer with 3+ years of experience designing B2B SaaS, ERP, and enterprise applications.
My journey began in customer support, where I developed strong user empathy and problem-solving skills. I later moved into UI/UX design, creating enterprise applications and workflow-driven experiences.
An internal transition to a Programmer Analyst role provided deeper exposure to enterprise systems, backend workflows, and business logic, strengthening my ability to bridge user needs with technical feasibility.
Today, I focus on simplifying complex workflows and designing intuitive, scalable products that deliver meaningful business impact.
Journey Milestones
Key transitions and milestones throughout my career journey.
2018–2021
Tech Support Foundation
Built strong problem-solving skills, user empathy, and customer understanding.
2021–2023
UI/UX Design Journey
Designed enterprise applications and ERP workflows with a user-centered approach.
2023–2024
Programmer Analyst
Internal transition due to business requirements while gaining expertise in enterprise systems and backend workflows.
2024–Present
UI/UX & Product Design
Returned to design, creating intuitive B2B SaaS and enterprise experiences.
Experience
Professional journey and key milestones throughout my career
UI/UX Product Designer
- Designed B2B SaaS ERP modules to improve workflows and usability.
- Conducted user research, stakeholder interviews, and competitor analysis.
- Created user flows, wireframes, high-fidelity designs, and prototypes.
- Built scalable design systems and reusable UI components.
- Leveraged Claude, Lovable, Figma Make, and ChatGPT for AI-assisted design workflows.
- Collaborated with developers to ensure responsive implementation and seamless handoff.
Srinsoft Inc
Trainee (UI/UX Designer)
Internal transition to Programmer Analyst due to business requirements.
- Designed user experiences for B2B enterprise applications and ERP modules.
- Conducted user research and translated business requirements into design solutions.
- Created user flows, wireframes, prototypes, and high-fidelity interfaces.
- Collaborated with developers and stakeholders throughout implementation.
Programmer Analyst
- Maintained IBM AS400 enterprise systems using RPGLE, CLLE, SQL, and DB2.
- Optimized backend workflows and developed automation scripts.
- Analyzed business workflows, user pain points, and system requirements.
- Created workflow diagrams and functional documentation.
Customer Support & Network Operations
- Resolved customer issues across chat, email, and messaging platforms.
- Supported users in SLA-driven environments and network operations.
- Developed strong user empathy, communication, and problem-solving skills.
Certifications
Professional certifications and achievements validating technical expertise
Zen Class UI and UX Program
GUVI Geek Networks
Completed 2024
Completed comprehensive UI/UX program covering design principles, user research, and prototyping.
Full Stack Development
GUVI Geek Network Private Limited
Completed 2026
Grade A certification in Full Stack Development with comprehensive training in modern web technologies.